1. Local Experience
Choose a company that understands Fairview Park’s unique climate. Local experience means they’ll recommend systems that perform well here, not just in general.
2. Licensing and Insurance
Always check for proper licensing and insurance. This protects you from liability and ensures the technicians working on your home meet state and industry standards.
3. Customer Reviews and Reputation
Check online reviews on platforms like Google or BBB. Look for consistent feedback around reliability, service quality, and follow-through, not just 5-star ratings.
4. Transparent Pricing
The best HVAC companies offer upfront pricing without surprises. Make sure they provide detailed quotes and explain what’s included before work begins.
5. Certifications and Training
Look for NATE-certified technicians and companies affiliated with professional organizations like ACCA. This shows a commitment to ongoing training and best practices.
6. Range of Services
A full-service HVAC company, like Westland, can handle heating, cooling, air quality, plumbing, and commercial systems. This saves you time and builds trust over time.
7. Energy-Efficient Solutions
Energy efficiency isn’t just a buzzword—it saves money and helps the planet. Choose a company that recommends ENERGY STAR®-rated systems and offers efficiency upgrades.
8. Maintenance Plans
A good HVAC company helps you prevent problems, not just fix them. Look for maintenance programs that include regular inspections and priority service.
9. Emergency Availability
When your furnace dies at 2 a.m., you don’t want to be waiting until business hours. Reliable companies offer 24/7 emergency service and actually answer the phone.
10. Warranty and Follow-Up
Make sure they stand by their work. Strong warranties and post-service follow-up show the company is invested in long-term customer satisfaction.